I purchased a fancy Canon SD790 IS Camera during the month of July. Many camera users have mentioned that Canon is the way to go. They are absolutely the best in their kind. This particular one fitted my desire and dreams. It would take pictures 1.4 frames per second, so I would never miss a thing. They are equipped with Color Swap/Accent feature. This features enables you to harvest a particular color while making the background and everything else black and white. It's an amazing features that keeps you busy all day and night. Also, the flash extends to about 11.5ft, so pictures in the clubs of people doing nasties can be very well captured with this feature. This particular camera is 10MP. Now, I know what you're thinking, I don't really need a 10MP camera. And yes, you're right. I do end up shrinking the photos to save space on my computer. But I bought the camera for its shutter speed, the Image Stabilization feature, and the color accent feature.
I invested in this magnificent technology that will help me remember my past very cautiously. For days and countless nights I researched whether this camera would suite my lifestyle. I was happy when I bought it; it was like Christmas again, but in the month of July. I was very hesitant though, I mean not cause of the camera, but because of the cost. Did I really need an expensive camera? Is it really worth it? YES IT IS! :). So I picked my camera up at Circuit City and headed to the counter and this is how it went:
Woman At Counter: Would you like to buy a warranty for the camera? $49.99 for three years including parts and labor. So if you drop it, wash it, or even kick it, its covered.
Me: (Hell ya, this is an awesome deal. Who knows what's gonna happen.) Yes, please add it onto my purchase.
Woman At Counter: (MUAHAHAHA, sucker got sucked into buying a warranty. Wait till something happens and we'll refuse him service.) Have a nice day!
Me: THANK YOU!!
.........Seven Months Later............
Me: "Smile...happy birthday!..."
Went to a club for a friends birthday and realized that while taking pictures with my so awesomely awesome camera, the stupid cap of the shutter button has come off. I was so pissed. I mean, it's only been seven months. But oh well, I bought a warranty so I should be fine. I'll go in Circuit City and they'll fix; it'll be like running a knife in hot butter. The next morning I walked into Circuit City and explain to the Customer Service woman what my problem was. Her response:
Customer Service Woman: I'm sorry, this looks like it was an accidental damage. You're current warranty doesnt cover accidental damage. You need the Advantage Service PLUS.
Me: Ok, so how come I wasnt offered it back when I bought the camera and how can I get it? Everything in this world is accidental damage. What exactly does the standard warranty cover?
CSW: Oh well, you see, by LAW, our state cannot give out the plan. You have to get it from the neighbouring state.
Me: (Sarcastically and after much yelling) Awesome!
I called Circuit City in New Hampshire and the woman on the phone says that I cannot upgrade it because it's been more the 45 days. So I asked what do i do now. She told me to call Canon directly becasue the one year manufacturer warranty is still valid. So I call up Canon and tell them my problem and they said to send my camera on. I shipped my camera in to Canon, which by the way cost me $12. You must get insurance and tracking on the camera. Yesterday I called them back and asked what the deal was. She said:
Canon Customer Service: Sorry, the damage on the camera is not a factory defect. To get it fixed you must pay us $129 for the cap of the button.
Me: HAHAHA You've got to be joking. I've had this camera for seven months. How else do you explain it popping off.
CCS: Sorry, I am not a technician, I dont know how it all works.
Me: Great, send my camera back. Cause I am not paying $129 for the repairs. I can buy a brand new one for that price. You guys are kidding me. Thank you.
Moral of the Story: Always ask for accidental damage coverage. Never buy from Circuit City. Standard warranty covers technical malfunctions and such. Things like this harldy ever happen.
Question to Ponder: Why should I buy something where I have to buy something just to protect my purchase? Warranty should not be called Warranty...they should be called "Just-In-Case". Did I just pay for a "Just-In-Case"?
I invested in this magnificent technology that will help me remember my past very cautiously. For days and countless nights I researched whether this camera would suite my lifestyle. I was happy when I bought it; it was like Christmas again, but in the month of July. I was very hesitant though, I mean not cause of the camera, but because of the cost. Did I really need an expensive camera? Is it really worth it? YES IT IS! :). So I picked my camera up at Circuit City and headed to the counter and this is how it went:
Woman At Counter: Would you like to buy a warranty for the camera? $49.99 for three years including parts and labor. So if you drop it, wash it, or even kick it, its covered.
Me: (Hell ya, this is an awesome deal. Who knows what's gonna happen.) Yes, please add it onto my purchase.
Woman At Counter: (MUAHAHAHA, sucker got sucked into buying a warranty. Wait till something happens and we'll refuse him service.) Have a nice day!
Me: THANK YOU!!
.........Seven Months Later............
Me: "Smile...happy birthday!..."
Went to a club for a friends birthday and realized that while taking pictures with my so awesomely awesome camera, the stupid cap of the shutter button has come off. I was so pissed. I mean, it's only been seven months. But oh well, I bought a warranty so I should be fine. I'll go in Circuit City and they'll fix; it'll be like running a knife in hot butter. The next morning I walked into Circuit City and explain to the Customer Service woman what my problem was. Her response:
Customer Service Woman: I'm sorry, this looks like it was an accidental damage. You're current warranty doesnt cover accidental damage. You need the Advantage Service PLUS.
Me: Ok, so how come I wasnt offered it back when I bought the camera and how can I get it? Everything in this world is accidental damage. What exactly does the standard warranty cover?
CSW: Oh well, you see, by LAW, our state cannot give out the plan. You have to get it from the neighbouring state.
Me: (Sarcastically and after much yelling) Awesome!
I called Circuit City in New Hampshire and the woman on the phone says that I cannot upgrade it because it's been more the 45 days. So I asked what do i do now. She told me to call Canon directly becasue the one year manufacturer warranty is still valid. So I call up Canon and tell them my problem and they said to send my camera on. I shipped my camera in to Canon, which by the way cost me $12. You must get insurance and tracking on the camera. Yesterday I called them back and asked what the deal was. She said:
Canon Customer Service: Sorry, the damage on the camera is not a factory defect. To get it fixed you must pay us $129 for the cap of the button.
Me: HAHAHA You've got to be joking. I've had this camera for seven months. How else do you explain it popping off.
CCS: Sorry, I am not a technician, I dont know how it all works.
Me: Great, send my camera back. Cause I am not paying $129 for the repairs. I can buy a brand new one for that price. You guys are kidding me. Thank you.
Moral of the Story: Always ask for accidental damage coverage. Never buy from Circuit City. Standard warranty covers technical malfunctions and such. Things like this harldy ever happen.
Question to Ponder: Why should I buy something where I have to buy something just to protect my purchase? Warranty should not be called Warranty...they should be called "Just-In-Case". Did I just pay for a "Just-In-Case"?
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